Ghaat Privacy Policy
Last updated: [Update Date]

At Ghaat, the privacy and security of our customers' and users' data are our priorities. We are committed to transparency and compliance with applicable legislation, especially the General Data Protection Law (LGPD - Law 13.709/2018). This Privacy Policy describes how we collect, use, protect, and share your personal data.

By using our services and browsing our website, you agree to the practices described in this Policy, in accordance with the rules of the Federal Constitution, the LGPD, and other applicable legislation.

1. Data Controller

Ghaat, the trading name of Cais de Búzios Comercial LTDA, with CNPJ number 06.068.588/0001-00, located at Av. José Bento Ribeiro Dantas, 275, store 7, Centro, Armação dos Búzios - RJ, CEP: 28.950-240, is the controller of the personal data collected when using our website.

The legal representative of Ghaat is Alice Maria Souza Gomes.

2. Data Collected and How It Is Collected

We collect the following personal data from our users to provide a personalized and efficient experience:

2.1. Collection Methods:

• Website : When you fill out forms, make purchases, send questions or interact with our website, your data will be collected.

• Messages and Communications : When you contact our team (via email, WhatsApp, SMS or chat), we record the data you provide.

• Offline : At in-person events or interactions, we may collect your data to maintain relevant communication.

• Third Party Data : We receive information from third parties, such as social networks and payment platforms.

2.2. Types of Data Collected:

• Personal Information : Name, email, phone number, delivery address and payment details.

• Website Navigation : IP address, browser type, pages accessed, browsing time, etc.

• Location Information : If you choose to share your location for shipping products or services.

• Interaction with the Website : Data about your purchases, searches, viewing of products and content, among others.

3. Use of Cookies

We use cookies to improve your browsing experience, personalize content, and analyze user behavior on our website. Cookies are small files stored on your device that help us recognize your browser and improve your interaction with the website.

You can manage your cookie preferences in your browser and, if you wish, block or delete cookies at any time. However, please note that disabling cookies may affect the functionality of the website.

4. Purpose of Data Collection

Your data is collected for the following purposes:

• Order Processing : To complete the purchase, process the payment and make the delivery.

• Communication : Send important information about your account, orders, and service updates.

• Marketing : Send you promotions, news and relevant content, if you have consented.

• Analytics : Improve website functionality and personalize your browsing experience.

5. Data Sharing

Ghaat does not sell, rent, or share your personal data with third parties, except in the following situations:

• Service Providers : Companies hired to perform marketing, payment, email sending, transportation and other services.

• Government Authorities : When required by law or to comply with legal obligations.

• Commercial Partners and Advertisers : To carry out advertising campaigns, always with your prior consent.

6. Data Security

We adopt strict security measures to protect our users' personal data, including:

• SSL encryption to secure data communication.

• Firewalls and constant system monitoring.

• Secure data storage on servers protected against unauthorized access.

While we take every necessary precaution, it is important to remember that no method of data transmission over the Internet is completely secure, and Ghaat cannot guarantee absolute security.

7. User Rights

According to the LGPD, you have the following rights regarding your personal data:

• Access : Request information about the personal data we hold about you.

• Correction : Request correction of incorrect or outdated data.

• Deletion : Request the deletion of your personal data, except when necessary to comply with legal obligations.

• Portability : Request the transfer of your data to another service provider, as applicable.

• Opposition : Request the limitation or opposition to the processing of your personal data.

You may revoke your consent at any time, without affecting the legality of the processing carried out prior to your revocation. To revoke your consent or exercise any other right, please contact us at contato@ghaat.com.br .

8. Changes to this Privacy Policy

This Privacy Policy may be updated periodically. In the event of significant changes, we will notify users via a notice on the website or via email. The updated version will always be available on this page.

9. Contact

If you have any questions about our Privacy Policy, how we process your data, or if you wish to exercise your rights, please contact us at contato@ghaat.com.br . We are also available on WhatsApp and social media for any questions or further clarification.

10. Data Retention Period

Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal or contractual obligations. For example, data related to purchase transactions may be retained for up to 5 years, as required by tax legislation. After the required period, your data will be securely deleted, except when retention is necessary to comply with legal obligations.

11. International Data Transfer

We may transfer your personal data outside of Brazil, particularly in cases of payment processing and services performed by international service providers. When necessary, we will take appropriate measures to ensure that your personal data is treated in accordance with the requirements of the LGPD and the highest data protection standards.