This article contains our website Terms of Use. This section contains general information about user security and navigation. Below, we explain the user's rights and responsibilities when browsing our website. We also present a series of pre-established rules that every user must agree to when visiting, registering, or completing an online order with us.

OVERVIEW

By visiting or purchasing on our website, you are using our services and, by doing so, signify your full agreement with our Terms of Use. The Terms of Use apply to all website users. We recommend that you carefully read the Terms of Use before accessing our website or entering your personal information. We reserve the right to review and modify the Terms of Use at any time. We recommend that you check the Terms of Use page periodically to stay up to date. The last update date will be available at the end of this document.

We reserve the right to add, update, or remove any features from the online store, as they are subject to the Terms of Use/Service. It is the user's responsibility to occasionally check for changes that may be updated in this online store.

The information provided at the time of visiting or purchasing on the website must be accurate. If any information is verified or deemed false or fraudulent, we will authorize the immediate cancellation of the order and interruption of services. The user must provide their email address, postal address, and other contact details accurately and easily. They also agree that, if necessary, we may contact them through our customer service channels to provide or confirm information regarding the order. If the customer does not provide all required information, they will not be able to complete the order. By placing an order on our website, you represent that you are over 18 years of age and legally qualified to enter into binding contracts.

COPYRIGHT

The entire content of this website, including text, graphics, images, sounds, and any other information, is the property of Ghaat Resortwear, which holds the copyright thereto. The use of our products for illegal or unauthorized purposes is prohibited, especially with regard to copyright. Copyright protection for the aforementioned content extends to all reproductions or copies obtained from this website. No content may be modified, transmitted, reproduced, published, licensed, transferred, or sold without the prior written consent of its owner. Violation of rights may result in immediate suspension of service or legal intervention, depending on the severity of the situation.

CORRECTIONS

The Ghaat online store constantly strives to provide our customers with the most accurate information, with more accurate details and specifics regarding product descriptions. However, in some situations, human errors may occur that lead to errors or misinterpretations.

Therefore, some information available on the website may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. Respecting consumer rights and its customer relationship policy, Ghaat reserves the right to correct any errors and omissions at any time, without prior notice. Consequently, Ghaat does not guarantee that the information obtained through this website is always accurate, complete, or up-to-date.

We're constantly striving to improve product descriptions and use images that are as accurate as possible. If customers notice any discrepancies, they're free to contact our customer service channels for the best solution.

PRODUCTS

All orders placed through the website are subject to stock availability. If the advertised product is unavailable, an alert will be displayed on the product page indicating its availability. In rare cases, where we have a last item that may be defective, we will contact the customer through our customer service channels to inform them of the item's unavailability. In compliance with consumer protection regulations, we will verify whether the customer wishes to partially or fully cancel the purchase or issue a voucher corresponding to the amount paid for the product, if applicable.

Ghaat is not obligated to carry all items in its line across all its sales channels (stores, catalogs, and online sales). Therefore, some products available in Ghaat catalogs and/or stores may not necessarily be available for online purchase, and vice versa. Ghaat may display products on this website for illustrative purposes only or to enhance the brand's collection, but will not make them available for sale.

The prices of products offered by Ghaat on this website are expressed in Brazilian reais and are valid only for purchases within Brazil. The prices of products offered on this website are not related to and/or equivalent to the prices of identical products offered in Ghaat stores.

Images on the website may present color variations due to the specific resolutions of each device, lighting, and other factors beyond our control. Ghaat will make every effort to illustrate the original colors. Therefore, occasional differences may occur, but this does not constitute a defect or misinformation. Furthermore, hand-dyed pieces may have color/painting variations, as they are handmade and exclusive.

PROMOTIONS AND DISCOUNTS

Promotions and discounts are subject to specific conditions that may vary depending on the campaign. Campaigns may have limited validity, and promotional codes may only be applied during the period and in accordance with the terms and conditions of the current campaign. Discounts cannot be guaranteed to be valid outside the period specified for each promotion.

THIRD PARTY LINKS

This website may contain links to third-party websites. Ghaat Resortwear is not responsible for the content, privacy policies, or practices of these websites. We recommend that users carefully read the Terms of Use and Privacy Policies of external websites before providing any personal information.

PROOF OF RECEIPT

Delivery is considered complete when the package is received by anyone at the address provided (such as a doorman or receptionist) and the receipt is signed. If the customer is not available to receive the package in person, another person at the address may sign for it. Ghaat does not use the AR (Acknowledgement of Receipt) from the Brazilian Post Office.

GHAAT RESPONSIBILITY

Ghaat will spare no effort to provide safe, convenient, and comfortable navigation on this website. However, we are not responsible for any damage caused to the user and/or their equipment resulting from virus attacks and/or intrusions during use, as we are not responsible for the security of connections.

REFUSAL TO PROCESS ORDERS

We will do our best to process all orders placed on the website. However, extraordinary circumstances beyond our control may require us to refuse to process an order. In this case, we reserve the right to refuse the order at any time by informing the customer via email or phone.

Purchases made on our website undergo a security analysis performed by a specialized third-party company. After analyzing this data, the order is approved or rejected within a period of up to two business days. If there is any discrepancy in the data, the order will be automatically canceled.

DELIVERY

We are committed to ensuring that all shipments are delivered within the timeframe specified upon completion. The delivery time is determined by the Post Office or carrier, with a margin of several days to ensure safety and no delays. However, exceptional circumstances may occur, causing delays that will be communicated to the customer.

If there are any issues such as a change of address, absence, or incorrect address, we will contact the customer to determine the best way to resolve the issue.

Delivery is complete when the buyer or a responsible person at the address signs the receipt and presents an identity document.

PRICE AND PAYMENT

Product prices are displayed on the product page. While we make every effort to ensure that prices displayed on the website are accurate, errors may occur. If an error is identified, the customer will be notified and the order will be canceled, with a full refund.

The accepted payment methods are: bank transfer, Pix, debit card, boleto and credit card.

ENCRYPTION AND SECURITY

All data entered during the purchase process is encrypted to ensure user security against data breaches. Ghaat does not store credit card information, and your personal data is used exclusively to facilitate future purchases or as required by law.

ARBITRATION CLAUSE

Any dispute related to these Terms of Use will be resolved through arbitration, in accordance with Brazilian law. The place of arbitration will be the city of Niterói, in the state of Rio de Janeiro. The parties agree to attempt to resolve disputes amicably before resorting to arbitration.

Last Updated: 04/08/2025